Frequently Asked Questions
What is the Tenant Turn-Over Process?
We have a specific process in place to handle tenant turnover which includes a written report and photo's comparing the condition when the tenant moved in and out. We determine what is normal wear and tear and what costs need deducting from the tenants security deposit return. We handle all the necessary repairs, complete paint touch ups, and thoroughly clean your property for the next tenant.
How is Rent Collected?
Rent is collected online through our resident tenant portal and is due every first of the month (or first business day of the month). Payments may also be made via check or money order and mailed to our office address.
How are work orders submitted?
Are there licensing requirements needed to be a landlord?
Yes. The city of Philadelphia requires a Commercial Activity License, Housing Rental License and a Rental Suitability License. Don't worry, we help take care of all that as part of our Management Service.
Maintenance requests are fielded through the online resident tenant portal. Residents should regularly check their portal for updates regarding scheduled work and timeline.
Call us at 484-450-8908 or email at firstname.lastname@example.org
MANAGEMENT: $75.00 per unit, per month
LEASING: One Month's Rent
NO HIDDEN FEES
What are management service charges?
We charge a flat monthly fee for our management service. There aren't any set up or administrative fees.